Order Tracking & Delivery

Shipping Policy

At The Official Store, one of our priorities is to get your order to you as quickly as possible. That's why we process your orders immediately if your product is in stock, so that it can be shipped within 48 hours maximum!

It is important to note that the shipment concerns the departure of your products from the warehouses of our suppliers and their delivery to the carrier, and not the delivery which can take between 5 and 14 working days depending on the place of departure of the products. More details on international deliveries on our 'delivery' page.

In order to benefit from the fastest possible delivery, we therefore advise you to place your order as soon as possible, before out-of-stock situations occur, which are frequent due to the popularity of some of our products.


Tracked delivery

Once your order has been processed, you will receive a shipping confirmation by email with your tracking number, which allows you to track your order on our dedicated page:
Track my parcel

We work worldwide with recognized delivery service providers such as UPS, DHL, La Poste, Colissimo, Chronopost...

Order today and receive 10% discount by e-mail!